Case Studies

We are excited to announce our new strategic partnership with Ross Dress for Less (Ross), a leading off-price retailer renowned for delivering exceptional value nationwide.

When The Home Depot (THD), North America’s largest home improvement retailer, sought to transform its facility management operations, they turned to National Facilities Direct (NFD).

National Facilities Direct (NFD) worked with a popular chain of fast-casual restaurants that was struggling with inconsistent and poor quality of service across their locations. This had led to a dip in customer satisfaction ratings and a need to catch up on repeat business.

ABC Freight and Transportation, a leading freight and logistics company in the US, was struggling with significant downtime and maintenance costs due to frequent breakdowns and malfunctions of their dock and receiving door equipment.

National Facilities Direct (NFD) recently provided MEP support to a nationwide US retailer with 1700 locations across multiple states. The client had been consistently disappointed by their service vendors, who failed to meet their expectations and deliver satisfactory results.

With 600 plus immaculate grocer locations, this client was already in good shape with their sites being preserved by their service providers but was looking to reduce their spend. The client had always valued self-performing providers but had not had any rewarding past experiences from previous providers wearing a self-performing outfit for a national scale.