Case Studies
Grocer

Grocer
600+ Locations
With 600 plus immaculate grocer locations, this client was already in good shape with their sites being preserved by their service providers but was looking to reduce their spend
The problem
This client always had valued self-performing providers but unfortunately didn’t have any rewarding past experiences from previous providers wearing a self/performing outfit for a national scale.
Local vendor partners chosen by the facility team resulted in an unstandardized process, significant fluctuations in pricing, poor response, and unhurriedly resolution time.

The problem
This client always had valued self-performing providers but unfortunately didn’t have any rewarding past experiences from previous providers wearing a self/performing outfit for a national scale.
Local vendor partners chosen by the facility team resulted in an unstandardized process, significant fluctuations in pricing, poor response, and unhurriedly resolution time.
The Solution
NFD implemented its standard self-performing model and quickly tackled the day-to-day maintenance challenges while shaving off the unnecessary overspend for this grocery client.
For this client, a significant amount of revenue is generated from their deli department. By reducing their Emergency response time from 4 hrs to 2, NFD assured no downtime for their revenue-generating assets and ratified no losses in perishable goods.
The Result
$9M
$167
321%
Average Responce and
resolution time improved
“This is the best self-performed FM company in the game”
Maintenance Specialist