Case Studies​

Dental

Industry

Healthcare

Geographics
Tri-States
Size

250+ Locations

With 250+ locations and on pace to open 50 new clinics a year, there is no doubt this dental care organization is one of the most prominent growing institutions in the industry. As a sole provider for comprehensive maintenance, build-outs, and recurring janitorial services. Partnered since 2020, NFD continues to streamline growth for this organization.

The problem

This dental client focuses on being a premier dentistry care leader, but challenges come with rapid growth. The need for frequent build-outs, medical equipment going down constantly, a facility department of only one, and not having a work order management system clearly set the challenges for them.

The problem​

This dental client focuses on being a premier dentistry care leader, but challenges come with rapid growth. The need for frequent build-outs, medical equipment going down constantly, a facility department of only one, and not having a work order management system clearly set the challenges for them.

The Solution

National Facilities Direct performed a detailed cost analysis of their build-out costs and service call frequency. NFD also provided a threshold and metrics structure for future build-out projects and service calls for general maintenance and medical equipment.

The analysis showed indications that the average cost per service call was overly expensive and that a self-performing FM model would significantly impact.

NFD provided a customized workflow for the limited facility and construction staff, enabled by integrating our priority work order management system for all of the management to utilize, which provided transparency and much-needed data collection for their leadership.

The Result

130k

Average build out cost
down from 185k to 130k

Average build out cost down from 185k to 130k

40%

Shortened down time
of medical equipment

Shortened down time of medical equipment

1.6M

Saved on spending in the first quarter

Saved on spending in the first quarter

“ Partnering with NFD was the best decision I have made since I started my career in facility management. “

“ Partnering with NFD was the best decision I have made since I started my career in facility management. “

Construction Manager & Director Of Facilities